Billing and Accounts Representative

Valley Fiber Ltd. is a locally owed and operated technology firm based out of Winkler, MB. The ever-growing need for fast and reliable telecommunications has spurred on innovation. This innovation and its almost limitless potential have been one of the core passions for the Valley Fiber Development Team. Since 2017, this team has been working on bringing its next generation conscious fiber optic infrastructure design to the region. Valley Fiber has formed many partnerships with industry-leading developers to create and finalize its innovative design.

We are looking for a Billing and Accounts Representative to join our team. This is a full-time position, reporting to the Billing Manager.

What you’ll do:
– Account creation
– Invoicing newly installed and upgraded customers
– Develop efficiencies and enhance procedure
– Plan changes and account information updates
– Customer account maintenance
– Contacting overdue customers, providing payment deadlines and processing payments
– Filing and recording new information
– Assisting the billing manager with daily operations
– Troubleshooting within the team and assisting where needed

Who you are:
– A team player, well organized, with excellent time management skills
– An individual with strong English communication skills both spoken and written, with the proven ability to communicate with respect and professionalism
– Reliable, dependable, and flexible for changing priorities
– High level of attention to detail
– Ability to multi-task
– Excellent customer service experience
– Ability to make well-educated and timely decisions
– Motivated and able to complete tasks with little to no supervision
– Basic knowledge of accounting/finance
– Creative problem-solving skills

Please submit your resume to hr@valleyfiber.ca