Outbound Sales Representative

Are you interested in helping Manitobans get connected to the province’s leading Internet Service Provider? You can help people become more connected than ever with Valley Fiber Ltd. Valley Fiber Ltd is a full-service company offering dedicated fiber optic internet, TV, and digital phone for people across the province. We’re growing fast, and we’re looking for talented people join us!

We’re hiring a full-time Outbound Sales Representative to provide customers professional and personable interactions with Valley Fiber. This is an entry-level role for people who like working in an office environment and having regular social interactions. This position reports to the Residential Sales Leads.

What We Offer:
– Comprehensive benefits package
– Staff discounts on internet service and at select local businesses
– Opportunities for professional development, increased responsibility, and advancement
– Opportunities to work on big projects that have a lasting impact on the daily life of Manitobans

What You’ll Do:
• Interact with walk-in customers
• initiating and receiving all sales communications through various queues
(phone calls, emails, etc)
• Initiate outbound sales calls to sell VF services (Fiber and Fixed Wireless)
• Build positive relationships with customers and act as a first point of contact
for customers
• Collect customer information for future follow-ups
• Upsell services to customers and provide product recommendations
• Reaching out to customers that have expired contracts to get them renewed
• Closing sales and hitting sales targets
• Identify sales opportunities
• Stay informed about VF products and service information updates
• Create sales documentation as needed

What You Bring:
• Previous experience in sales role is an asset
• Passionate about Valley Fiber and presents the ability to get onboard with
the company culture and mission
• Previous experience in telecommunication sales is an asset
• Proficiency with Microsoft Office Suite and CRM software considered an
• High level of professional customer service skills
• Clear communication skills (both written and verbal)
• Active listening skills
• Ability to process and articulate information received
• People oriented and experienced in building rapport
• Ability to sell and promote VF products and services passionately
• Working knowledge of various technology and software programs
• Demonstrated product knowledge
• Excellent time management skills

Working Conditions:
• Ability to work on internal systems for long periods of time
• Willingness to adapt and schedule and hours to accommodate high season
and customer demand
• Willingness to adjust to alternating shifts (8:00am to 4:30pm or 11:30am to
• Willingness to attend and participate in various company sales events

We thank all those who apply, however only those selected for further consideration will be contacted. Please submit your resume to hr@valleyfiber.ca.

Valley Fiber is an equal opportunity employer that does not discriminate against individuals who have a disability or based on their culture, nationality, ethnicity, gender, or religion. Valley Fiber strongly encourages individuals from minority-groups to apply and is willing to reasonably accommodate where possible.