Valley Fiber vs Xplore

Valley Fiber delivers internet through fiber optic cables buried underground, providing consistent, symmetrical speeds that aren’t affected by weather. Xplore primarily uses satellite and fixed wireless technology, which transmits signals through the air and can be disrupted by storms, heavy rain, and ice. Valley Fiber also offers local 24/7 Manitoba support and TV and phone bundles, while Xplore is primarily an internet provider operating from national call centres.

Valley Fiber’s fiber optic cables are buried underground, making them significantly more resilient to severe weather, like thunderstorms, blizzards, high winds, and ice. Xplore’s satellite and fixed wireless services rely on signals that travel through the air, making them susceptible to disruption from heavy rain, ice buildup on dishes or antennas, and dense foliage. With fixed wireless, even thick tree coverage between your home and the tower can affect signal quality. This is one of the most meaningful practical differences for rural Manitoba families.

Xplore Fixed Wireless uses radio signals transmitted from nearby towers to a small antenna mounted on your home or property. While it can offer lower latency than satellite, performance still depends on your distance from the tower, local terrain, tree coverage, and how many users are sharing the same tower at peak times. Valley Fiber delivers internet through underground fiber-optic cables connected directly to your home, meaning your connection is unaffected by tower load, weather, or the number of neighbours online at the same time. Valley Fiber also offers local Manitoba support and bundles with TV and home phone, which Xplore Fixed Wireless does not.

Yes, Valley Fiber provides dedicated fiber connections with guaranteed symmetrical upload and download speeds. This means your upload speed matches your download speed, which is critical for video calls, remote work, online gaming, cloud backups, and households with multiple users all connected at once.

Valley Fiber customers get consistent speed because they use dedicated fiber connections. The bandwidth into your home is not shared with your neighbours during peak hours. Xplore satellite and fixed wireless both share bandwidth across many users in an area. With fixed wireless, everyone connecting to the same tower shares that tower’s capacity, which can cause speeds to slow noticeably during evenings, weekends, and busy periods. With Xplore Satellite, the effect is similar, just at a larger scale. With Valley Fiber, your connection performs consistently whether it’s a quiet Tuesday morning or a busy Friday evening.

Xplore Fixed Wireless typically delivers latency between 30–80 ms, which is much better than satellite (600 ms+) and workable for most everyday tasks. However, latency on fixed wireless can increase during peak hours when the tower is under heavy load. Valley Fiber’s fiber-optic network delivers latency of just 10–30 ms consistently, making it the better choice for video calls, online gaming, real-time applications, and households where lag-free performance matters.

Yes, Valley Fiber operates local support centres staffed by Manitobans, with convenient hours for our customers. When you call or contact Valley Fiber, you reach someone who understands your province, your community, and the specific connectivity challenges of rural Manitoba — not a national call centre managing customers across the whole country.

Yes, Valley Fiber offers bundled internet, TV, and home phone services with cost-saving bundle options for residential customers. This makes Valley Fiber a single provider for your household’s essential communication and entertainment needs. One bill, one local contact, one provider who knows your community. This is unlike Xplore, whether satellite or fixed wireless, as they typically only provide internet and, in some cases, home phone.

You can switch to Valley Fiber in a few easy steps. Start by checking if Valley Fiber is available at your address by checking our Availability Tool. If you’re in the service area, choose a plan and Valley Fiber’s local installation team will handle the setup at your home. Before you cancel service with Xplore, check your current contract for any early termination terms. Valley Fiber’s support team can walk you through timing the switch to avoid a gap in service.

Valley Fiber covers over 220 communities in Manitoba. We are in communities like Winkler, Winnipeg, Altona, RM of Alexander, Morden and RM of St. Clements. We are constantly expanding our coverage area. Start by checking if Valley Fiber is available at your address at valleyfiber.ca.